Top 9 Towing Dispatch Software Solutions

Apr 24, 2023

Towing dispatch software has revolutionized how towing companies operate and manage their fleets. It is a solution that enables companies to manage and dispatch their towing trucks efficiently and keep track of customer requests, driver availability, and job progress.

In recent years, the towing industry has seen significant growth and innovation with the rise of on-demand services and the increase in vehicle ownership. As a result, the demand for efficient dispatch systems has become crucial for towing companies to remain competitive and meet the needs of their customers.

According to a report by MarketsandMarkets, the towing software market will reach $1.5 billion by 2025 (CAGR of 7.7% from 2020 to 2025). The report also highlights that the demand for advanced dispatching software is driven by the increasing number of vehicles on the road, rising incidences of road accidents, and the need for efficient towing operations.

What is tow truck dispatch software?

Towing software for small businesses is an application designed to assist towing companies, and dispatchers manage their operations more efficiently. The software allows for streamlined communication between dispatchers and tow truck drivers and better tracking and organization of tow requests, scheduling, and payments.

Key features of tow truck software

Towing dispatch software has become essential for managing a towing company’s day-to-day operations. The software can help dispatchers manage drivers and schedules, track tow trucks, and improve customer communication. Here are some key features of towing truck dispatch software:

A. Real-time tracking

Truck dispatch software should allow dispatchers to track the location of tow trucks in real time. It helps dispatchers assign the closest available tow truck to a job, reducing response times and increasing efficiency.

B. Job assignment

The software allows dispatchers to assign jobs to tow trucks based on location, availability, and skill set. It ensures that the right tow truck is dispatched to the proper destination.

C. Automated dispatch

The software automates the dispatch process as much as possible, reducing the need for manual input and improving response times.

D. Customer communication

Tow truck dispatch software enables dispatchers to communicate with customers via phone, email, or text message. It helps keep customers informed about the status of their tow and improves customer satisfaction.

E. Billing and invoicing

The software should provide a billing and invoicing system, allowing dispatchers to generate invoices and process payments quickly and efficiently.

F. Reporting and analytics

The software provides reporting and analytics tools, allowing towing companies to track their performance, identify trends, and make data-driven decisions.

G. Integrations

Dispatch software integrates with other tools and systems, such as GPS tracking, payment processing, and accounting software.

H. Mobile app

The dispatching software for trucking offers a mobile app that allows drivers to receive job assignments, update job statuses, and communicate with dispatchers.

I. Multi-location support

The truck dispatch software should support multiple locations, allowing towing companies with numerous offices or yards to manage their operations from a single platform.

We have listed 9 best towing software solutions to help companies get useful towing solutions.

Best Towing Software

1. AllRide Logistics

AllRide Logistics is a comprehensive logistics solution that covers complex business operations including fleet management, dispatch, and last mile delivery. Its feature-rich and AI-driven towing dispatch software solution comes with an advanced web admin to manage timely shipments to the customers. It enables businesses to track goods and vehicles with a few taps. It makes sending consignment hassle-free and faster.

AllRide truck dispatch software offers some advanced features that can keep your business one step ahead of your customers. Such features include:

a. Automated bill generation

b. Shipment tracking

c. Dispatch panel

d. Real-time vehicle tracking

e. Integrated with 100+ third-party services and APIs

2. Clearplan

Clearplan is a towing management software that offers features such as dispatching, GPS tracking, and driver management. It includes real-time updates, automated status changes, and customer communications. Clearplan also has integrations with various dispatching platforms and towing management tools.

3. Pro Tow

Pro Tow is a towing software that includes dispatching, GPS tracking, and automated billing and invoicing. It also provides features such as job scheduling, driver management, and fuel tracking. Pro Tow can be integrated with QuickBooks and other accounting software for easy billing and invoicing.

4. Omadi

Omadi is a towing software that provides dispatching, driver management, and mobile app access. It includes features such as automatic dispatching, real-time tracking, and driver performance metrics. Omadi also includes built-in integrations with QuickBooks and other accounting software.

5. Tracker Management

Tracker Management is a comprehensive towing management software that offers dispatching, GPS tracking, and inventory management. It also includes features such as driver management, fuel tracking, and automated billing and invoicing. Tracker Management can be integrated with various accounting software platforms for easy invoicing and reporting.

6. TowSoft

TowSoft is a towing software that includes dispatching, GPS tracking, and invoicing. It also provides features such as job scheduling, driver management, and fuel tracking. TowSoft can be integrated with QuickBooks and other accounting software for easy billing and invoicing.

7. TowLien

TowLien is a towing management software that offers dispatching, impound management, and lien processing. It includes features such as automatic dispatching, real-time tracking, and impound lot management. TowLien also includes integrations with various accounting software platforms for easy invoicing and reporting.

8. TowXchange

TowXchange is a towing software that includes dispatching, GPS tracking, and automated billing and invoicing. It also provides features such as job scheduling, driver management, and fuel tracking. TowXchange can be integrated with QuickBooks and other accounting software for easy invoicing and reporting.

9. Tow Manager

Tow Manager is a towing management software that provides dispatching, GPS tracking, and driver management. It includes features such as job scheduling, automated dispatching, and real-time tracking. Tow Manager can also be integrated with QuickBooks and other accounting software for easy invoicing and reporting.

Accelerate your business growth with trusted tow truck dispatch software

Logistics plays a vital role in ensuring the success of a business. Therefore, it is important to streamline and optimize logistics operations with care. An advanced AI-based trucking dispatch software can help you improve the efficiency of your towing operations. Carefully consider the 9 top towing dispatch software list and make the right decision.