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Delivery Management

Delivery Management Software That Connects Bookings, Dispatch and Tracking

Orders coming in from five directions. Agents waiting on a phone call to know where to go next. Customers asking, “Where’s my delivery?” Sound familiar? AllRide’s delivery management software brings your bookings, dispatchers, delivery agents and customers onto one delivery management platform, so everyone is working from the same picture.

Plan pickups and drop-offs, work out delivery charges, assign the right agent and follow every job, without juggling spreadsheets, chat groups and separate apps.

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One AllRide platform, set up around the way you deliver.

AllRide delivery management dispatch panel showing bookings and delivery agents on a map
Agent assignedPickup scheduled
Live trackingOut for delivery
Customer notifiedStatus updated

Your whole delivery day, in one place

Bookings Dispatch Agent app Pricing Live tracking Reports
Why it matters

Keep Your Delivery Operations Moving

When you’re doing a handful of deliveries a day, a phone and a spreadsheet can get you by. Then things pick up. Orders arrive from everywhere, agents need clearer instructions, and customers want updates without having to call you. AllRide’s delivery management solution gives your whole team one shared view, so you can:

See every new booking and scheduled delivery in one list.
Match each pickup and drop-off with the right agent.
Know where your active deliveries and agents are right now.
Charge the same way, every time.
Keep customers in the loop from pickup to doorstep.
See what’s working, and what isn’t, from one place.
ORDERS COME IN FROM… Phone Booking portal Customer app Storefront Admin team AllRide one shared view Dispatch Agents Customers BEFORE Spreadsheets, calls & chats WITH ALLRIDE One connected workflow
How it works

From Delivery Request to Completed Job

Here’s how a delivery moves through AllRide, from the moment someone asks for it to the moment it’s done.

1

Take the request

Pickup and drop-off addresses, contact details, what’s in the package and any special instructions, collected through your customer app, booking portal or your own team.

2

Work out the charge

Your pricing rules do the maths, so customers and dispatchers see the same figure.

3

Assign an agent

Choose the agent yourself from the dispatch panel, or use supported automated delivery dispatch options to do it for you.

4

Pick up and deliver

Agents get the job details on their phone, and your operations team can follow each delivery as it moves along.

5

Keep customers posted

AllRide’s delivery tracking software gives customers real-time delivery tracking, so they can see where their order is instead of calling to ask.

6

Learn and improve

Reports show you delivery patterns and where workload is piling up, so you know what to fix next.

Planning & dispatch

Delivery Optimization Software for Planning and Dispatch

Planning routes and assigning jobs shouldn’t happen in separate places. In AllRide, assignments, route planning and tracking are part of one workflow. Have specific delivery route optimization software needs? Bring them to the demo and we’ll confirm the routing setup and integrations you’d need.

Curious about AI delivery management software? Let’s talk

Tell us what you’re hoping AI could do for you, whether that’s AI-powered delivery management, AI delivery optimization or AI delivery route optimization. We’ll be straight with you about what’s available today, what needs an integration and what would take extra development.

D 1 2 3 Agent in transitNext: Stop 2
Depot / pickupCompletedAgent live locationUpcoming drop-offs
Apps & panels

Give Every Role the Tools They Need

Dispatchers, agents and customers each need something different. AllRide gives each of them their own view, all working from the same data.

Delivered
In transit
Assigned
Pending
Scheduled
Web panel

Dispatch and Administration

Your operations team’s home base for bookings, assignments and everything that’s out on the road.

  • Create and manage delivery bookings.
  • Handle on-demand and scheduled jobs side by side.
  • See which agents are free and where they are.
  • Set up your delivery pricing.
  • Check delivery statuses and pull operational reports.
My jobs today
PICKUPWarehouse A, Bay 32 parcels · Fragile
DROP-OFF14 Park StreetLeave at reception
NEXTRiverside MallCall on arrival
Mark as picked up
Mobile app

Delivery Agent App

Everything an agent needs on the road, without ringing the office.

  • See the jobs assigned to them.
  • Get pickup and drop-off details.
  • Read notes about the customer and package.
  • Update progress as they go.
  • Share their location while on a job.
Track delivery
Out for deliveryYour agent is on the way
Delivery chargeShown at booking
Book a new delivery
App & portal

Customer App and Booking Portal

Booking a delivery should be easy. So should finding out where it is.

  • Add pickup and drop-off details.
  • Describe the package and leave instructions.
  • See the delivery charge upfront.
  • Follow booking and delivery status.
  • Look back at past deliveries.
Flexible pricing rules

Configure Delivery Pricing Around Your Business

No two delivery businesses charge the same way. Some go by distance, some by weight, some by zone, and plenty mix all three. Your software should fit how you charge, not the other way round.

With AllRide you can set up supported pricing rules for distance, package weight, service areas and other conditions that apply to you. Whether a customer books the delivery or your team does, the price comes out the same.

Bring your current price list to the demo and we’ll show you how it fits into AllRide.

Industries

Support Different Delivery Business Models

Whatever you deliver, AllRide can be set up around the way you do it.

Courier & parcel delivery

Handle pickup requests, capture package details and keep every drop-off on track.

Grocery delivery

Cover your local service areas, run scheduled deliveries and keep customers updated.

Food delivery

Dispatch on demand, coordinate pickups and keep every order visible until it arrives.

Retail & e-commerce

Fulfil local orders and coordinate deliveries to your customers.

Business-to-business

Manage scheduled runs, regular customers and their delivery instructions.

Cannabis delivery

Coordinate requests, agent assignments, tracking and customer updates for licensed cannabis businesses.

Local pickup & delivery

Take bookings and dispatch jobs across all the services you offer.

Doing something a bit different?

Walk us through your workflow and we’ll tell you honestly what’s possible with configuration, integrations or extra development.

Tell us about it
Integrations

Connect Your Ordering Channels to Delivery Operations

Your orders might come from a booking portal, an online store or another business system. AllRide can sit behind those channels as your delivery operations layer, turning each request into a job that’s assigned and tracked.

ORDER SOURCES Booking portal Existing storefront External business system AllRide Delivery operations layer DispatchPricingTracking OUTCOME Assigned jobsTracked deliveriesUpdated customers
Every system is different, so what we can connect depends on the source system and how you want it to work. We’ll agree the scope with you before anything gets built.
One platform

Delivery Within One Unified AllRide Platform

AllRide isn’t a delivery tool bolted onto something else. Your delivery management system sits on the same SaaS platform as your transport operations.

Start with the workflows you need today, and talk to us about anything extra as you grow. Customers, agents, vehicles, bookings and dispatch all live in one connected place.

Last-mile delivery → Route optimization → Plans & pricing →
Customer stories

See How Delivery Businesses Run on AllRide

Don’t just take our word for it. See how delivery businesses use AllRide to run bookings, dispatch and tracking in their own markets.

BeMupDelivery case study Insta ExpressDelivery case study Panta DeliveryDelivery case study
AllRide delivery customer app and delivery agent app screens Out for delivery
Tailored demo

See How AllRide Fits Your Delivery Business

A good demo should look like your business, not a generic sales script. Before we meet, it helps to know:

  1. What you deliver: parcels, groceries, food, cannabis or something else.
  2. How your customers place orders today.
  3. Whether you deliver on demand, on a schedule, or both.
  4. How you decide which agent gets which job.
  5. How you work out delivery charges.
  6. Which systems you’d need AllRide to connect with.

Your workflow, not a generic tour

We’ll walk through the parts that matter to you and flag anything that might need extra work, so there are no surprises later.

  • Your delivery workflow, end to end
  • Pricing rules mapped to your model
  • Integration scope confirmed upfront
  • Dispatch, agent and customer views

Frequently Asked Questions

What is delivery management software?
It’s software that helps you run deliveries from start to finish: taking requests, assigning agents, following progress and keeping an eye on every pickup and drop-off.
Can AllRide support on-demand and scheduled deliveries?
Yes. AllRide handles booking and dispatch for both on-demand and scheduled deliveries. In the demo, we’ll show you how it would be set up for your business.
Do delivery agents use a mobile app?
Yes. Agents use the delivery agent app to see their assigned jobs and stay connected with your dispatch team.
Can customers track their deliveries?
Yes, AllRide supports live tracking and delivery status updates. Exactly what your customers see depends on the apps, portals and setup you choose.
Can delivery charges depend on distance or package weight?
AllRide’s delivery pricing is configurable. Tell us how you charge today and we’ll confirm how it would be set up.
Can AllRide connect with our existing storefront?
Possibly. It depends on your storefront and the APIs it offers. We’ll take a look and come back to you with the approach, scope and cost.
Can we use branded apps?
We can talk through branded app options based on your subscription and how you want to deploy. Check the pricing page or ask our team for details.
How much does AllRide cost?
You’ll find current subscription options on our pricing page. Integrations, branded apps and any extra development may be charged separately.
Logistic Management Company