Terms of Service

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THIS SERVICE.

By accessing or using our services, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms :

By accessing or using AllRide (hereafter referred to as "Service"), you agree to be bound by this User Acceptance Agreement ("Agreement"). If you do not agree with any part of this Agreement, you must not use our Service.

2. Services :

a. Purpose :

This Agreement sets forth the terms and conditions under which Service Provider agrees to provide (i) certain hosted “software as a service” (“Subscription Services”) for certain software applications (each such application together with any applicable documentation thereto, and programming and user interfaces therefor, a “Platform”) to Authorized Users, as further set forth on each order form (“Order Form”) and (ii) if applicable, all other implementation services, customization, integration, data import and export, monitoring, technical support, maintenance, training, backup and recovery, and change management (“Professional Services” together with Subscription Services, the “Services”) related to Customer’s access to, and use of, such Subscription Services and each Platform, as further set forth on each statement of services (“Statement of Work”) issued hereunder (Order Forms and Statements of Professional Services are sometimes referred to jointly as a “Statement of Services”).

b. The Services; Access and Use License :

Subject to the terms and conditions of this Agreement, during the Term, Service Provider shall use commercially reasonable efforts to provide (i) Customer and Authorized Users access to each Platform, and (ii) Customer the Professional Services. Subject to the terms and conditions of this Agreement, during the Term, Service Provider hereby grants Customer and Authorized Users a non-exclusive, non-sublicensable, non- transferable, worldwide license to access and use each Platform, solely for internal business purposes as set forth herein.

c. Subscriptions :

i. Subscription Plans :

We offer various subscription plans for accessing premium features of the Service. Details of the plans, including pricing and benefits.

ii. Billing and Payment :

By subscribing to a plan, you agree to pay the subscription fees indicated for that plan. Subscription fees will be billed at the start of your subscription and at regular intervals (e.g., monthly or annually) thereafter, depending on the plan you select. All fees are non-refundable except as required by law.

iii. Automatic Renewal :

Your subscription will automatically renew at the end of each billing cycle unless you cancel it. You authorize us to charge the applicable subscription fees to your payment method on file. You can manage your subscription and disable automatic renewal through your account settings.

d. Cancellation :

You can cancel your subscription at any time by contacting the AllRide Customer Care team. If you cancel, you will retain access to the premium features until the end of your current billing period. Afterward, your access will revert to the free tier of the Service if available.

e. Refunds :

One time customization is for rendering development services as described by the customer. Any payments made towards one time customization are thus non-refundable. Any payment made against monthly/quarterly/yearly subscription at the time of signing the contract would be refunded in case the client chooses to discontinue the services before the start of subscriptions. No refunds will be payable once subscription starts.

e. Termination :

We may terminate or suspend your account and access to the Service at our sole discretion, without notice and liability. In case termination is done before paid subscription end date, refund would be given on a pro rata basis depending on remaining days left of subscription.

3. User Conduct : You agree not to:

a. Use the Service for any unlawful purpose.

b. Upload or distribute any content that is illegal, offensive, or violates any third party’s rights.

c. Interfere with or disrupt the Service or servers/networks connected to the Service.

4. Account Registration : To access certain features, you may need to create an account. You agree to:

a. Provide accurate, current, and complete information during the registration process.

b. Maintain the security of your password and accept all risks of unauthorized access to your account.

5. Privacy Policy :

Your use of the Service is also governed by our Privacy Policy, which can be found at https://www.allrideapps.com/privacy-policy/. Please review our Privacy Policy to understand our practices.

6. Intellectual Property and User Conduct :

All content and materials on the Service, including text, graphics, logos, and software, are the property of AllRide or its licensors and are protected by intellectual property laws. You agree not to:

a. Use the Service for any unlawful purpose.

b. Upload or distribute any content that is illegal, offensive, or violates any third party’s rights.

c. Interfere with or disrupt the Service or servers/networks connected to the Service

7. Software Restrictions :

You agree that you will not, nor permit or encourage any third party to, directly or indirectly (i) reverse engineer, decompile, disassemble or otherwise attempt to discover or derive the source code, object code or underlying structure, ideas, know-how or algorithms relevant to a Platform or any software, documentation or data related to a Platform (“Software”); (ii) modify, translate, or create derivative works based on a Platform or any Software; (iii) use a Platform or any Software for times haring or service bureau purposes or other computer service to a third party; (iv) modify, remove or obstruct any proprietary notices or labels; or (v) use any Software or a Platform in any manner to assist or take part in the development, marketing or sale of a product potentially competitive with such Software or Platform. For the avoidance of doubt, Software and the Services, including all user-visible aspects of the Services, are the Confidential Information of Service Provider, and Customer will comply with Section 4 with respect thereto.

8. Termination :

We may terminate or suspend your account and access to the Service at our sole discretion, without notice and liability. In case termination is done before paid subscription end date, refund would be given on a prorata basis depending on remaining days left of subscription.

9. Limitation of Liability :

IN NO EVENT SHALL (I) EITHER PARTY’S LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY EXCEED IN THE AGGREGATE THE TOTAL FEES PAID OR OWED BY CUSTOMER AND SERVICE PROVIDERS HEREUNDER DURING THE ONE (1) MONTH IMMEDIATELY PRECEDING THE DATE OF THE EVENT GIVING RISE TO THE CLAIM (SUCH AMOUNT BEING INTENDED AS A CUMULATIVE CAP AND NOT PER INCIDENT), AND (II) EITHER PARTY HAVE ANY LIABILITY TO THE OTHER FOR ANY LOST PROFITS OR REVENUES OR FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, COVER, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, HOWEVER CAUSED, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY, AND WHETHER OR NOT THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS AND DISCLAIMERS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

10. Indemnity :

Indemnification by Service Provider, Service Provider will defend Customer against any claim, suit, demand, or action made or brought against Customer by a third party alleging that the Services, or Customer’s use or access thereof in accordance with this Agreement, infringes any intellectual property rights of such third party, and will indemnify and hold harmless Customer from any damages, losses, liabilities, costs and fees (including reasonable attorney’s fees) finally awarded against Customer in connection with or in settlement of any such claim, suit, demand, or action. The foregoing obligations do not apply with respect to portions or components of any Platform or Service (i) not supplied by Service Provider, (ii) that are modified after delivery, or granting of access, by Service Provider, (iii) combined with other products, processes or materials where the alleged infringement relates to such combination, (iv) where Customer continues allegedly infringing activity after being notified thereof or after being informed of modifications that would have avoided the alleged infringement, or (v) where Customer’s use of the Services is not strictly in accordance with this Agreement. If, due to a claim of infringement, a Platform is held by a court of competent jurisdiction to be or is believed by Service Provider to be infringing, Service Provider may, at its option and expense (a) replace or modify such Platform to be non-infringing provided that such modification or replacement contains substantially similar features and functionality, (b) obtain for Customer a license to continue using such Platform, or (c) if neither of the foregoing is commercially practicable, terminate this Agreement and Customer’s rights hereunder and provide Customer a refund of any prepaid, unused fees for such Platform. This Section states Customer’s sole and exclusive remedies for claims of infringement.

11. General Provisions :

If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. This Agreement, together with Statement of Services entered into hereunder and all exhibits, annexes and addenda hereto and thereto is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement. All waivers and modifications must be in a writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of this Agreement, and neither party has authority of any kind to bind the other party in any respect whatsoever. In the event of a conflict between this Agreement and any Statement of Services, such Statement of Services shall prevail unless otherwise expressly indicated in this Agreement or such Statement of Services. The heading references herein are for convenience purposes only and shall not be deemed to limit or affect any of the provisions hereof. Unless otherwise indicated to the contrary herein by the context or use thereof: (i) the words “hereof,” “hereby,” “herein,” “hereto,” and “hereunder” and words of similar import shall refer to this Agreement as a whole and not to any particular Section or paragraph of this Agreement; (ii) the words “include,” “includes” or “including” are deemed to be followed by the words “without limitation;” (iii) references to a “Section” or “Exhibit” are references to a section of, or exhibit to this Agreement; and (iv) derivative forms of defined terms will have correlative meanings.

12. Client Responsibility for Data Backup :

You are solely responsible for maintaining and backing up your data. While we will put our best efforts to ensure no loss, Service Provider will not be responsible for any data loss or corruption, including loss of data resulting from: Unauthorized access to your account, Server failures or outages, your failure to back up your data.

13. Changes to the Agreement :

We reserve the right to modify this Agreement at any time. We will notify you of any changes by posting the new Agreement on our website and/or through the Service. Your continued use of the Service after such changes indicates your acceptance of the new Agreement.

14. Governing Law :

This Agreement (including any dispute or claim of whatever nature arising under or in connection with this Agreement) shall be governed by and construed in accordance with the laws of the Service Provider’s country of origin

15. Contact Information :

If you have any questions about this Agreement, please contact us at the information listed on https://www.allrideapps.com/contact-us/