Customer App Features
The customer app allows users to place their parcel delivery order and track till delivery on real-time basis.
- Unique User Authentication
Authenticate your users with unique ID generation linked with their mobile number and email ID.
- Normal-end User Sign up
Allow your users to accept your terms and conditions supported with OTP-based contact verification.
- Instant Parcel Booking
Users have to select the pickup and delivery location and date of delivery to book a delivery.
- Parcel Verification
Users have to input the category of parcel along with its dimensions supported with images of the goods during booking.
- Real-time Tracking
Users can track the movement of the pickup and delivery boy on a real time basis from the time their booking gets accepted till delivery.
- Multiple & Secure Payment
Accept payments from users by means of debit and credit card using a safe payment gateway integrated with the app.
- Order History
Allow users to search and view their order details as the app saves all details once an order is placed.
- Instant Pop-up notification
Helps your users to get live notifications of their order status and relays your announcements too.
- Online invoicing
Provides your customers with the invoice on their dashboard and email with automated billing and calculations.
- Multilanguage support
App content is available in multiple languages which makes it understandable for all of your users.
- Multicurrency support
The app accepts payments in all currencies, but you receive in your preferred one.
- Android & iOS support
Developed with the latest cross-platform technology, the app is compatible with all types of devices.
- Rewards and Offers
Allows users to use the promotional coupons, discount or offer codes or reward points when they need.
- Comments and Feedback
Allows your user to report any issues with store or delivery agent straight to your dashboard.
Delivery Person App Features
Set Availability, accept order, deliver parcel and accept payments - all visible in the delivery person app dashboard. Other features include:
- Registration and Verification
Helps in your hiring process by capturing all necessary details of the delivery executive which you can verify.
- Order Management
The app communicates real-time alerts about new orders and allows drivers to accept or cancel it.
- Update Delivery Status
The driver can inform the user directly about his pick-up arrival time and delivery time.
- View Delivery Location & Navigation
The app tracks and relays the delivery location using accurate GPS technology to guide the delivery person en route.
- Set Availability Status
The delivery person can change the status from ON to OFF or OFF to ON depending upon their availability for service.
- View Revenue Breakdown
Allows the delivery executives to keep track upon their earnings and go through details of payments they receive.
- Link Bank Account
Allows the drivers to transfer their earnings straight to their bank account from the wallet whenever they wish.
- View Details Of Users & Parcel
Delivery Person gets full information about the owner, route and delivery of the parcel via the app.
- Notification- Push, Sms
Bookings, Requests, Alerts and Updates - the delivery person gets all notified through push messages.
- View Delivery History
Delivery Executive can always check the details of the order pick-up and delivery spots anytime.
- Help & Support
On-road, on-duty or technical issues - the app allows the drivers to seek help and support from their authority anytime.
- Preferred Delivery Destinations
The drivers can select their preferred destinations to deliver the parcel by viewing order details on their app dashboard.
Admin Panel Features
Manage users, drivers, vehicles and orders along with real-time monitoring of all corier delivery operations from a single intuitive dashboard.
- User Management
View and manage the details and activities of all users registered with your app.
- Role Management For Admin Panel Users
You can distribute the Admin role with your partners or manager but can control them as well from your dashboard.
- Trip Management & Track Trips
The app saves the trip details along with route history for you to view and manage from your dashboard.
- Complaint Management
View, deal and manage complaints registered by users or drivers over the app.
- Driver Management
Manage roster and replacement of drivers from the dashboard of your admin panel.
- Revenue Management & Reports
The app dashboard provides you with all the analytics to monitor and manage business revenue and reports.
- Track Daily Reports & Transactions
Keep your workspace free from clutters of bills and invoices as the app invoice shows all transactions.
- Billing & Invoicing
Accurate billing with detailed invoicing for every parcel and trip is generated by the app on time.
- Operational Parameter Management
The major parameters associated with the operations of the courier fleet and vehicles can be managed from the app.
- Invoice Management
Your dashboard can help you view and manage invoices generated using trip-wise or vehicle-wise filters.
- See Arrival & Departure Time
The app provides a vehicle-wise and parcel-wise list of arrival and departure time on the dashboard.
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Engage Digital Award of Excellence
Since 2009 Engage Business Media Ltd has been the most prestigious awards for customer & employee engagement strategies.
Assocham Technology Solution Awards
In 2017, we bagged this award for our transportation solutions.
WASME SME Excellence Awards
WASME is a global organization that is present in various countries through its members & partners.
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